Engaging with your employees and enriching their experience within the workplace is fundamental to establishing a thriving environment for your workplace. Mercer offers a range of solutions to engage and build experience for your organisation.
Research shows that the vast majority of people join an organisation enthusiastically ready to perform. They are eager to do their best and they are open to the needs of their new employer.
But very few organisations are able to provide the employee experience required to maintain that level of employee engagement, even after only six months. Why?
Engagement is a challenge because measuring it and affecting it requires a holistic understanding of the organisational dynamic. It requires the commitment of workers and management, alignment with values and goals, the perseverance to pursue excellence and an energetic involvement of all in the company’s mission.
Levels of engagement may be impacted by something as big as culture or as unique as the behaviours of an immediate manager. Therefore when we talk about employee engagement, we’re really talking about employee experience (EX).
We use data and people analytics to understand your employee voice and how people experience their work. This helps us uncover key priorities and focus on the things that matter most.
We use our consulting expertise to intentionally influence how organisations operate to improve EX outcomes.
Our dynamic design-thinking strategies empower leaders, managers and HR to drive positive change.
When it comes to getting the most out of your people, the landscape has moved beyond simply engaging with employees – to a strong focus on cultivating a high-performing employee experience, linking people strategies closely to business strategies.
Measuring your employee engagement is a start, but it’s what you do with the data that will set you apart and drive outcomes. We don’t just supply the surveys; we help you identify and make sense of actionable insights to drive meaningful change.
We take a three-pronged approach to helping you build a meaningful employee experience.
Employee experience is more than the latest HR catchphrase. It’s a mindset shift, and it’s critical to creating an environment for people to thrive. It’s time to rethink how we solve employee issues by putting our people at the heart of the design.
'Building A Better Employee Experience ' speaks to four critical mindset shifts for a stronger workforce, and how a focus on employee experience will yield a greater return for businesses in the long-term.
We work with you to assess and understand where strategy, culture, and people are misaligned with the view of helping you execute your business strategy, and how worker potential can be unlocked to drive performance.
We then work with our clients to take action by driving change from each level of your organisation, where it makes sense. This could be working with leadership to ensure they see critical issues more clearly, and address them in a way that strengthens culture and drives lasting performance. We also provide front-line managers with the guidance, tools, and resources they need to sustain employee motivation and unlock the potential of their people. And we enable HR to support those efforts and drive positive change.
By providing innovative, forward-thinking recommendations geared toward leveraging talent – while aligning these efforts with business strategy – we can help build a partnership-driven culture, an enthusiastic workforce, and effective leadership and management practices that will drive performance.
Our employee experience and engagement surveys go beyond providing powerful insights – they offer solid empirical evidence for action. With employee survey research, your organisation gets a data-based story and easy to follow reports to help you understand:
Every survey includes an executive debrief led by a Mercer consultant to discuss your results and identify real actionable insights.
Other Employee Research Solutions:
Mercer Allegro™ delivers clear and profound insights on a continuous connectivity platform – compelling your top executives and managers to take meaningful action on their survey results. The platform allows you to define and measure critical moments throughout the employment lifecycle, including recruitment, on-boarding, new manager appointments, career transition, employee exit and more, in addition to organisation-wide census surveys.
Mercer Allegro includes a workshop with our consultants to facilitate turning the results into meaningful strategy.
Implement the solutions required to succeed in the future of work.
How we can help
Our workforce consulting team have extensive experience in designing and implementing solutions required to succeed in today’s volatile world and in the future of work. Let our team of specialists partner with you to turn survey data into powerful actions that improve employee performance and transform organisations.
How we can help you:
To learn how Mercer can assist with your organisations employee experience and engagement strategies complete the form below and a Mercer Consultant will be in contact with you.