Super Admin & Customer Services


Super Administration & Growth Solutions

To remain relevant and grow in to the future, superannuation funds need new ways to efficiently manage customer relationships and create value. A competitive industry demands a highly differentiated, data-driven and personalised customer experience.

Mercer’s growth solutions let you create the business infrastructure of the future; to finely calibrate your engagement strategies and control your customers’ brand experience.

We’ve used our scale and expertise in super administration and customer experience to produce growth solutions for super funds that are data-driven to create personalised and relevant customer experiences that super funds can adapt to meet their business objectives. 

Learn more about our solutions and how we’re making super human

Mercer Growth Solutions

Customer Service and Sales

Understand your customers and build stronger relationships to compete with other funds and disruptors.
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Customer Marketing Communications and Analytics

Be a step ahead, maximise ROI and create loyal customers by acting on and even anticipating their needs.
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Digital Services Capabilities

Be everywhere your customers are, delivering exceptional and accessible digital experiences on any device.
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Financial Advice Services Capabilities

Lead the shift towards online scaled advice solutions. Reduce risk.
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Super Administration

People, not processes, are at the centre of what we do, so every-day interactions are easy, appropriate and geared towards creating brighter futures.
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