To remain relevant and grow into the future, superannuation funds need new ways to efficiently manage member relationships and create value. A competitive industry demands a highly differentiated, data-driven and personalised member experience. 

 

Through our award-winning range of products and services, Mercer offers superannuation funds a unique end-to-end outsourcing solution that delivers growth, sustainability and better member outcomes. For more than 40 years, we’ve partnered with many of Australia’s superannuation funds to deliver scale, cost efficiencies and award-winning member experiences to help them meet their business objectives.

 

Solutions to suit your needs

 

We recognise that no two superannuation funds are the same and offer an end-to-end outsourcing solution tailored to each fund’s need. In an industry where scale counts, Mercer’s outsourcing solutions are helping funds be part of something bigger.

Superannuation Administration

 

Achieve higher customer satisfaction, retention and fund growth with our people-focussed admin solutions. Learn more.

 

Member Service and Sales 

 

Understand your members and build stronger relationships to compete with other funds and disruptors.

Digital Services Capabilities

 

Be everywhere your members are, delivering exceptional and accessible digital experiences on any device.

 

Financial Advice 

 

Create better futures for your members, help them achieve their financial goals and improve retirement outcomes with Mercer’s financial advice expertise.

Marketing Communications & Analytics

 

Be a step ahead, maximise ROI and create loyal members by acting on and even anticipating their needs.

 

Governance & Legal

 

The complexity of legislative obligations and regulatory frameworks is ever increasing. Find out how Mercer’s Governance & Legal Consulting team can help you stay on track.

Why partner with us?

 

We provide fully-outsourced administration and exceptional customer experiences for many of Australia’s largest superannuation funds, and we’ve been providing superannuation and investment advice in Australia for over 40 years.  

 

Types of funds we work with include industry funds, master trusts, and employer funds, covering defined contribution, defined benefit, and hybrid plans, allocated pensions, transition to retirement allocated pensions, and lifetime pensions.

 

Are you a Mercer Super Member?

 

For more information visit
mercersuper.com.au

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