Create something simple
Mercer eAdvice delivers instant personal advice online; a self-service alternative to traditional advice, designed to attract new customers and reach a more connected audience whose wealth levels have, up until now, been a barrier to seeking more personalised advice.
Help customers make active choices
Mercer eAdvice makes advice and guidance more accessible for all, particularly those who require more accessible channels or find the cost of traditional financial advice prohibitive.
Our eAdvice service includes online investment choice recommendations, contribution strategy guidance, as well as personal super projections, risk profiling and calculated financial longevity.
A quick and simple experience
Our platform is simple and fast to install, requires zero maintenance and is designed to meet the most common super advice needs. Customers can access statements of advice (SOAs) online.
Deliver the highest caliber financial advice, in-house
Mercer Financial Advice offers a full spectrum of advisory services, from general to comprehensive personal advice. Specialist advice services include SMSFs, direct equities, model portfolios and aged care. Our compliance framework ensures customers’ best interests are served – Mercer financial advisers do not receive commissions and always focus on a customer’s personal needs.
A better customer experience
Broaden your retail offering and deliver great customer experiences with our technical, research and professional development support, backed by Mercer’s expertise, infrastructure, and global scale. Increase customer satisfaction and awareness of the benefits your fund offers.
All of the advantages with less of the risk
Our comprehensive compliance framework includes a trusted brand, peer review, external audit, quarterly monitoring, and supervision framework, as well as adviser access to in-house technical support. Mercer Financial Advice provides advice under our Australian Financial Services Licence (AFSL). By outsourcing advice to Mercer, you reduce the risk to your fund’s AFSL.
Mercer’s financial advice expertise, infrastructure, and scale allow a full-spectrum advice service to give your customers the very best support and engagement with your fund.
If you are a personal Mercer Super Member please contact us through one of the following methods:
If you have your Super with us via your employer – 1800 682 525
If you have a personal Super account with us – 1800 810 558
If you have a pension account – 1800 671 369
Call us between 8:00am and 7:00pm Monday to Friday (AEST / AEDT).
For more information on the Mercer Financial Sevices or to login to your Mercer super account visit Mercer's Financial Services website.