Be everywhere your customers are
Designed as “mobile-first”, Mercer’s digital customer platform allows customers to engage and interact with super on their own terms. Customer journeys are powered by insights that are an integral part of Mercer’s new digital standard and can be enhanced further by pairing with Mercer Edge and Salesforce Marketing Cloud.
Fact, Insight, Action
Our cloud-based digital platform, coupled with our “Fact, Insight, Action” framework, provides an unprecedented ability to deliver customers personalised, relevant insights and clear actions to take to retire with a brighter future.
Our next-generation customer website solution is designed to help your customers answer the simple question: “When it comes to my retirement, am I okay?”