Be Part of Something Bigger

Be Part of Something Bigger




As Australia’s longest-serving superannuation specialist, we work with many of the nation’s leading funds to create a different kind of value – one that focuses on understanding each client’s unique objectives to create a tailored solution that aligns with their long-term vision of success. 

Choice - Outsourcing solutions to suit your requirements
Scale - Take advantage of local and global investment scale
Depth - 40 years of super solutions tailored to improve lives


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How we can help

Choose Your Outsourcing Solutions


We recognise that no two superannuation funds are the same and offer an end-to-end outsourcing solution that is tailored to each fund’s need. By combining the delivery of multiple business segments, Mercer can create cost savings of between 20-50% per annum, through a leading-edge capability across customer service, marketing, digital, administration, investments and beyond.      

In an industry where scale counts, Mercer’s outsourcing solutions are helping funds be part of something bigger.

  • Superannuation Administration – Achieve higher customer satisfaction, retention and fund growth with our people-focussed admin solutions. Learn More >
  • Customer Service and Sales – Understand your customers and build stronger relationships to compete with other funds and disruptors. Learn More >
  • Digital Services Capabilities  Be everywhere your customers are, delivering exceptional and accessible digital experiences on any device. Learn More >
  • Customer Marketing Communications and Analytics – Be a step ahead, maximise ROI and create loyal customers by acting on and even anticipating their needs. Learn More >
  • Financial Advice Capabilities – Deliver instant personal advice online and get in front of the shift towards digital scaled advice solutions. Learn More >
  • Governance & Legal – Good governance means having the right people, processes and technology in place to successfully realise your vision and achieve your goals. Learn More >
  • Investment Solutions – Access an unparalleled breadth of global investment strategy to match your fund’s requirements. Learn More >
     
 

Making a difference in Australian superannuation

As one of the largest financial service companies in the world, we’re helping clients be part of something bigger.

1 in 7

Working Australians 

2.2+ Million

Australian Members

AU$25 Billion

Mercer Super Trust

92%

Fortune 500 companies are clients

US$265 Billion

Assets under management globally

US$11.7 Trillion

Assets under advisement globally

 

Why partner with us?

Working with Many of Australia’s Largest Super Funds


We provide fully-outsourced administration and exceptional customer experiences for many of Australia’s largest super funds, and we’ve been providing superannuation and investment advice in Australia for over 40 years.  

Types of funds we work with include industry funds, master trusts, and employer funds, covering defined contribution, defined benefit, and hybrid plans, allocated pensions, transition to retirement allocated pensions, and lifetime pensions.
 

Two key issues affecting super today

Explore our latest thinking and product solutions for superannuation funds and their members.

Learn More >
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Customer Experience Ecosystem Solutions


Just as every person has their own financial journey, each superannuation fund has its own vision of success.

Mercer will work with you to design highly customised experiences for your members, leveraging our integrated ecosystem of leading customer technologies to drive the fund outcome you need – from growth, retention, sustainability, scale, or a combination of these. 

Learn how Mercer brings member data to life and integrates technology for your fund.

Learn more about the solutions Mercer provides ...

Learn more about the services Mercer provides for organisations and their employees and members.

 

 

Get in touch with Mercer ...

 


Brian Zanker
Partner, Head of Business Development


 

 
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Superannuation Insights
Explore Mercer's thought leadership, insights and perspectives on the critical issues that can help advance the superannuation, wealth and lives of your organisation and employees.
Superannuation Insights
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