A solid job architecture is the foundation of a seamless employee experience. It enables organisations to strategically plan, retain and develop their people.
Workforces are changing rapidly and becoming more digital and diverse. To remain competitive, companies need to re-think not only how they operate but also how they structure job hierarchies, define roles and responsibilities, reward systems, and career paths. All of this while delivering an outstanding employee experience to a workforce that increasingly demands greater mobility and flexibility in their careers.
A solid job architecture is the foundation for offering a seamless employee experience along the whole employee-life-cycle – including individual and targeted development and learning activities, transparent and sustainable career path and succession planning, as well as fair and effective compensation and total reward programs. Not to mention a clear single source of truth around the people that make up the organisation and its workforce.
Job Architecture (JA) acts as strategic backbone connecting the entire HR ecosystem for a consistent Employee Experience that, ultimately, impacts the customer experience. JA helps you:
With JA maturity comes additional benefits to go deeper and wider in the HR lifecycle where it can support ambitions like learning and development, strategic workforce planning, mobility, open talent marketplace, and broader talent initiatives.
Levels of Work
(grades / career levels)
Nature of work
(job families and sub-families)
(inventory of relevant reference job profiles)
It helps organisations gain a comprehensive view of all employees and deploy a strategic approach to human resources management across the enterprise.
As a HR practitioner, the greatest value from job architecture are the insights that it provides around:
Quite simply, the benefits of what a solid job architecture can bring an organisation is immense and with Mercer’s Job Architecture Tool (JAT), we simplify the process for you. The Mercer JAT is an intuitive and easy to use tool that builds your framework step by step. It provides:
In addition, you have unlimited access to our comprehensive job library and job descriptions with over 25,000 jobs to build your own job catalogue. The unique combination of tool and library offered by Mercer JAT enables you to easily manage, change and maintain your job architecture centrally. So whenever there are changes to your job architecture, you are ready to make them in just a couple of clicks.
Mercer JAT is purpose driven to support strategic workforce planners, learning and talent leads and the HRBP community with a flexible infrastructure that adds value in their roles.
Unlimited access to our comprehensive job library and job descriptions with over 25,000 jobs to build your own job catalogue.
To learn more download our JAT brochure.