Old school superannuation administration lacks vision. With old school superannuation admin super funds aren’t supported to navigate the uncertainty of competition and the challenge of maintaining relevance in a rapidly changing environment. So Mercer is moving from super administration to super engagement, recognising the value of the customer in every moment, and providing the foundations for client growth and innovation. This isn’t an evolution of super; it’s a reimagining..
Our superannuation clients benefit from best-in-class administration capabilities and member service solutions that are genuinely people-focused, flexible and cater to membership bases with different levels of interest, risk profiles, income earning capacity and lifestyles.