Super Genome

Super Genome

Super Genome

For years, super funds have compromised the customer experience in exchange for scale and efficiency.  It’s why, in this new age of personalisation and connectivity, super funds are under more pressure to engage and retain members than ever before.

Mercer’s growth solutions are specifically designed to help super funds dramatically improve their customer experience, attract new members and ultimately grow. 


Fact Insight Action

Here is a quick real-time demo how you and yor customers will benefit.


Three key ways to ensure your fund’s growth:
 

  1. Exceptional customer experience:  Mercer has set a new standard by giving customers access to the most valuable information at any time and on any device.  Our solutions help you anticipate your customers’ needs and help them answer the simple question: “When it comes to my retirement, am I okay?”
  2. Data analytics:  Mercer processes over 8 billion data points every day so that you can respond to individual customer preferences and demands in the most relevant way possible.
  3. Marketing automation:  Mercer Salesforce Marketing Cloud allows you to create closer relationships with customers. Automatically generate SMS, email and print communications tailored to match customer profiles, behaviours and milestones.

 


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Mercer Growth Solutions


Customer Service and Sales


Make the most of every customer interaction and gain absolute control over your customers’ brand experience with our award winning customer contact centre.

Find out more >


Customer Marketing


Gain unparalleled control over your customer marketing by acting on and even anticipating your customer’s needs.

Find out more >


Digital Service and Capabilites


Be everywhere your customers are, delivering exceptional digital experiences on any device. 

Find out more >


Financial Advice



Deliver instant personal advice online via a clean and simple digital user experience.

Find out more >

  Download Mercer’s guide to super relationships
Are you under pressure to grow, engage and retain your membership?
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4 Column CSS Layout - concise design
header

Customer service and sales

Make the most of every customer interaction and gain absolute control over your customers’ brand experience with our award winning customer contact centre. Find out more >


Customer marketing

Gain unparalleled control over your customer marketing by acting on and even anticipating your customer’s needs.

Find out more >


Digital service & capabilites

Be everywhere your customers are, delivering exceptional digital experiences on any device. 

Find out more >


Digital service & capabilites

Be everywhere your customers are, delivering exceptional digital experiences on any device. 

Find out more >

4 Column CSS Layout - concise design
header

Customer service and sales

Make the most of every customer interaction and gain absolute control over your customers’ brand experience with our award winning customer contact centre. Find out more >


Customer marketing

Gain unparalleled control over your customer marketing by acting on and even anticipating your customer’s needs.

Find out more >


Digital service & capabilites

Be everywhere your customers are, delivering exceptional digital experiences on any device. 

Find out more >


Digital service & capabilites

Be everywhere your customers are, delivering exceptional digital experiences on any device. 

Find out more >