Top trends for Australia for 2020–2021

With a global pandemic impacting how and where we work, the new decade begun in a direction nobody anticipated. Though with change comes opportunity, and that is exactly how some organisations are approaching 2021. 


We’ve embraced new technologies more rapidly than we thought possible. We’ve adopted remote working in the blink of an eye. And the health and safety of our people has never been more critical. 


Mercer’s Global Talent Trends study highlights worldwide opportunities to develop workforces and reinvent organisational norms. This year, for the first time, we’ve done a deep dive into the Australian market and not only uncovered the trends that are flourishing in our own back yard, but also provided immediate and long-term priorities for you to capitalise on. 


Focus on futures

How can we work together to ensure people thrive now and in the future.

Trend 2: Race to reskill

Race to reskill

Transform your people and structures to be equipped for new and innovative possibilities.

Trend 3: Sense with science

Sense with science

Adapt to endless opportunities by augmenting AI with human intuition.

Trend 4: Energise the experience

Energise the experience

Inspire and reinvigorate people by redesigning the working experience.


Our shifting future

2021 brings with a fundamentally different view of work and society to that of years past. Organisations are listening to their employees more than ever, and leaders are demonstrating higher levels of empathy, inclusiveness and responsiveness on a consistent basis.


As we saw towards the end of last year, transformation is no longer just a buzz word. It has never been more vital to weave together technology with human agendas. Our 2021 study showcases things like how organisations are balancing listening and their duty of care with agility and digital transformation, and how employers are transforming their business practices to reach sustainability targets.

Download 2021 Global Talent HR Trends report

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