16 October 2018

Australia, Melbourne


NGS Super, the national industry super fund for the non-government education, mutual finance and community sectors, has today announced the reappointment of Mercer Australia as administrator. 


Mercer will provide administration and contact centre services for the $9 billion superannuation fund. In May of 2019, these services will expand to include QIEC Super who have over 25,000 members and $1.5 billion of assets under management. 


The reappointment as administrator followed a comprehensive review of NGS Super’s administration requirements which was managed by KPMG. Mercer was reappointed for their competitive and member-first focus approach in administration together with their ability to provide a smooth transition for the QIEC Super merger. 


After assessing the submissions against the Fund’s criteria, Mercer was considered the most aligned with the requirements that best support NGS Super’s strategic objectives. 


Mercer’s technology and service platforms will ensure members receive excellent administration and industry-leading engagement solutions. 


NGS Super CEO, Laura Wright welcomes Mercer’s reappointment following a decade-long partnership as the Fund’s administrator. ”We’ve valued Mercer’s support and contribution to delivering on the Fund’s vision over the years and we’re confident that they have the expertise to help us continue our momentum into the future as we grow from strength to strength,” Wright said.  


Ben Walsh, Managing Director and CEO of Mercer Australia, said this is a fantastic endorsement of our people, processes and the technology which underpin our offering. It demonstrates that clients value what we’re doing. 


“We’re thrilled to continue to help NGS Super on their journey of moving to a future model.  Having had the privilege to work in partnership with NGS Super for more than 30 years, nine years of which as their administration partner, we are passionate in helping NGS Super to deliver excellent member retention, engagement and satisfaction.“ 






About NGS Super ( is a leading superannuation fund for all Australians. The Fund specialises in the non-government education and mutual finance sectors, working with around 9,000 employers and managing over $9 billion in super savings to help secure the financial futures of their 100,000 members. 




About Mercer
Mercer delivers advice and technology-driven solutions that help organisations meet the health, wealth and career needs of a changing workforce. Across the Pacific, organisations look to Mercer for global insights, thought leadership and product innovation to help transform and grow their businesses. 


Mercer’s more than 23,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With more than 65,000 colleagues and annual revenue over $14 billion, through its market-leading companies including MarshGuy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit