AvSuper and Mercer partner to launch tailored administration solution




Yumeko Sahely

M: +61 447 042 101



Michelle Wade

M: +612 6109 6859




Australia, 8 December, 2020 – AvSuper has today announced the successful transition of the fund’s administration to Mercer, following the appointment in January 2020. 


Michelle Wade, AvSuper’s Chief Executive Officer, said, “We are delighted that the transition has gone smoothly and appreciate the incredibly hard work both teams have put into the preparations and process, particularly in this extraordinary time of pandemic-related operational challenges. Everyone at AvSuper is looking forward to sharing the improved systems and efficiencies with our members in the coming weeks and months.”


Senior Partner and Client Management Leader of Mercer’s Superannuation Services business Jo-Anne Bloch said, “I am extremely proud that this team not only did a tremendous job on a successful transition – but in a mostly remote environment.”


“AvSuper has invested significant effort into truly understanding the services and advice their members need, and have partnered closely with us throughout this process to deliver a bespoke solution based on those unique needs.”


Effective 4 December 2020, AvSuper’s 6,500-plus members now have access to the fund’s new administration services, that will provide a tailored approach aimed at delivering better service and greater retirement outcomes. 


“Mercer has provided significant resources to ensure the funds we administer are being managed with market-leading solutions and services. We are working with AvSuper to develop and implement several additional innovative solutions that will be available to AvSuper members at the beginning of 2021,” Bloch added.




About AvSuper

The AvSuper Fund was originally established in 1990 to provide superannuation benefits to employees and former employees of Airservices Australia and the Civil Aviation Safety Authority (CASA).  AvSuper opened membership to the general public from 1 July 2005 and currently has more than 6,500 members and funds under management of nearly $2.6 billion.


AvSuper is operated on a profit-for-members basis, offering outstanding service and low fees to members, a strong long-term investment performance and doesn't pay commissions to financial advisors. AvSuper offers accumulation accounts and income streams to members in many industries across Australia.


About Mercer

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of USD $17 billion. Through its market-leading businesses including MarshGuy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit www.mercer.com.au. Follow Mercer on Twitter or LinkedIn.