Renée is the Chief Customer Officer in the Pacific Market. Renée is responsible for Mercer's customer teams including Helpline and Online; Marketing and Communications; Digital Strategy and Capability; Customer Research and Analytics. Mercer currently serves 1.3 million individual customers in the Pacific Market.
Renée has 15 years experience marketing and selling within the retirement industry and has worked in Australia, Asia and the UK.
Australian Institute of Company Directors (GAICD) (2015)
Pensions Management Institute Diploma International Employee Benefits, International Business (2002 – 2003)
Monash University Bachelor of Arts / Bachelor of Commerce, Indonesian, Strategic Management (1994 – 1998)