Leadership Profile
Head of Client Management, Superannuation Administration Services
Jo-Anne leads Mercer’s Industry, Public and Corporate Sector Client segment. Jo-Anne’s role was recently expanded to incorporate all Mercer’s industry and public sector clients, having lead Mercer Administration Services (formerly Pillar) based in Wollongong.
Jo-Anne has worked with Mercer in Australia, the UK and the US in a variety of roles covering business development, financial advice, product management and innovation.
She has also served as the CEO of the Financial Planning Association; and the Deputy Chief Executive Officer of the Investment and Financial Services Association (IFSA, now the FSC).
Jo-Anne is currently on the Board of ASFA.
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