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In the increasingly complex financial services environment, superannuation funds must ensure they comply with a wide range of legislation.
Our depth and breadth of experience helps you navigate this ever changing landscape. Our team works with you to analyse your superannuation compliance needs and we customise an approach for on-going management.
We provide a comprehensive range of services from strategic advice to assisting with implementation, to stand-alone product offerings. We can also work with your service providers to ensure a consistent approach to ongoing compliance management.
How we can help with compliance
Our compliance team regularly helps clients with all aspects of compliance including:
- Development of a compliance plan
- Compliance checklists and reports
- Monitoring licence and compliance obligations
- Assistance with breach identification, analysis, reporting and corrective action
- Outsourced compliance solutions
Dedicated resources
In addition to our general consulting, Mercer has a range of specialist products to help funds manage their compliance obligations. These products are tailored to the nature, scale and complexity of the fund’s operations ranging from a paper-based compliance checklist service to a full online interactive system.
Mercer and InterTextual combining to provide eCompliance Solutions
Mercer, a compliance solutions leader, has collaborated with InterTextual, compliance management systems and software specialists, to provide an integrated compliance service, Mercer ExtraTextualTM.

ExtraTextual is a web-based eCompliance management solution that automatically manages the compliance process by assigning specific preloaded compliance requirements and tasks to individuals, and then subsequently monitors the progress to completion of each compliance task. All the compliance requirements are regularly updated to reflect the latest legislative changes and a simple but powerful reporting function also allows trustees to assess the real time compliance status of their fund and meet their compliance reporting requirements.
ExtraTextual contains a complaints management system and comprehensive incident and breach management module. The incident and breach module provides complete support, from notification of an incident or breach, to tracking its assessment, and rectification and reporting. The customisable complaints and breach registers allow the trustee to track progress of issues in real time.
Mercer and InterTextual can deliver your customised compliance plans on Mercer ExtraTextual™ with periodic compliance updates that respond to legislative changes, ensuring that the compliance system remains up-to-date and meets your individual organisation’s compliance obligations.
This integrated compliance solution provides clients with a complete end to end compliance system, with Mercer’s compliance ‘know how’ and resources providing continuous compliance updates, and ExtraTextual™ providing a streamlined ‘paperless’ compliance monitoring and reporting system.
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