Reimagining Super

The Super Genome Project

The freedom for customers to choose has never been greater, nor has competition for their attention.  For super funds, the age of administration is giving way to an era of engagement, and at Mercer we’re building every part of our business around customers.

We’re reimagining Super.


Special Feature

The Australian Financial Review Special Report: Future of Superannuation

Influential leaders discuss  some of the biggest trends and challenges facing Australia’s superannuation  industry.

Download report >


 

Article: Pacific Leaders Share Their Insights

 

Old School Vs New School Super Administration: How to avoid a race to the bottom

Andrew Godfrey – Leader of Mercer’s Financial Services Business in the Pacific Market
 
In the 1980s, Harvard Business School Professor, and perhaps the world’s best-known business academic, Michael Porter, published his strategies, describing how a company gains a competitive advantage in its respective market.  
 
Porter defined two types of competitive advantage: lower costs or adding customer value to stand out from the competition. This dichotomy almost perfectly sums up the crossroads the superannuation industry faces in the digital age

Read article >


Digital revolution will drive engagement revolution in super

Renee McGowan – Mercer’s Chief Customer & Marketing Officer, Pacific  
 
The digital age is shaking up traditional business models and the super industry is not immune. Super funds must be preparing for this evolution today, or risk being left behind as the sector discovers that an ability to grow will depend upon a fund’s ability to deliver more personalized experiences, advice and solutions to members.  

Are you ready for the challenge?

Read article >


 

Video: Making Super Human

Newsroom: Related Press Releases

 

Mercer launches 'new school' era with The Super Genome Project

Read press release >


FSI retirement income recommendation should be implemented in two years: Mercer

Read press release >


Super industry to be shaken by horsepower of new Mercer platform

Read press release >


Mercer’s four point tax and super plan

Read press release >


 

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