If you have questions about anything that you see on our site or about any Mercer solutions or products, you can:

• contact us via e-mail message using the Contact Us page; or
• call our Client Service specialists (available 24 hours a day, Monday through Friday).

In the US or Canada, please call our toll-free number – 1 866 879 3384. For toll-free access outside the US and Canada, dial your local AT&T toll-free access number and then enter our toll-free telephone number – 866 879 3384.

• Make sure the words you enter are spelled correctly
• Use more words to get more specific results
• Use quotation marks ["word1 word2"] to create a phrase; for example: "actuarial services". Enclosing the phrase in quotation marks ensures that the words appear together in the results.

• For complete phrases such as the phrase "actuarial services": type in "actuarial services"
• For the words "actuarial" and "services": type in actuarial services or actuarial and services
• For both the phrase "actuarial services" and the word "retirement": type in "actuarial services" and retirement)
• For "attract", "attracting", "attraction"; and any other word that begins with "attract": type in attract*

This feature lets you browse search results sorted by geography.

This feature lets you browse search results sorted by topic.

You can create a custom home page on this site so that you see the information most relevant to you first. If you are a new user, go to the Registration page. After completing some basic information, you can choose "Topics of interest" and "Geographic areas of interest" from lists. Based on these choices, we will present your custom home page with your preferred topics and geographies first.

If you are already registered, you can change your topic and geographic preferences by going to the Personal settings page.

You can choose to view this site in English or another language. Based on this choice, you will see all site features, including navigation, in your chosen language. To set your language preference, go to the Languages page.

If you can not log in because you forgot your password, you can simply supply your user name (usually your e-mail address) and submit it. We will send you your password by e-mail promptly.

We encourage you to register on this site. Registered users get access to content that other users do not, and you can also choose to customize your information to see your preferred topics and geographies first. We will treat your registration data carefully; see our Privacy notice for details.

To change your preferences for topic, geography, or languages, simply go to Personal settings and follow the simple steps there.

We know your personal information is valuable, and we have a thorough Privacy notice that describes how we will use and protect the information you supply to us.

Your use of this site is subject to legal terms and conditions, which you must agree to as part of the registration process. You can view them here.

We have tried to make buying our content as simple as possible. If you have trouble with the process, you can:

• contact us via e-mail message using the Contact Us page; or
• call our Client Service specialists (available 24 hours a day, Monday through Friday).

In the US or Canada, please call our toll-free number – 1 866 879 3384. For toll-free access outside the US and Canada, dial your local AT&T toll-free access number and then enter our toll-free telephone number – 866 879 3384.

We offer a range of downloadable files. Some are free, and others require a payment or subscription. To download a PDF file, you must have a copy of Adobe Acrobat® Reader on your computer. If you do not have a copy of this free program, you can quickly download a copy from here.

If the product you are downloading is not a PDF, you will get more specific download instructions during the purchase process.

If you have a problem with an order, you can:

• contact us via e-mail message using the Contact Us page; or
• call our Client Service specialists (available 24 hours a day, Monday through Friday).

In the US or Canada, please call our toll-free number – 1 866 879 3384. For toll-free access outside the US and Canada, dial your local AT&T toll-free access number and then enter our toll-free telephone number – 866 879 3384.

You can use a MasterCard, Visa, or American Express credit card to place an order on our site.

If you have questions about anything that you see on our site or about any Mercer services or products, you can:

• contact us via e-mail message using the Contact Us page; or
• call our Client Service specialists (available 24 hours a day, Monday through Friday).

In the US or Canada, please call our toll-free number – 1 866 879 3384. For toll-free access outside the US and Canada, dial your local AT&T toll-free access number and then enter our toll-free telephone number – 866 879 3384.

See our Contact Us page for office contact information.

You can send most Mercer employees an e-mail message using the address format "first.last@mercer.com," where "first" is the employee’s first/given name, "last" is the employee’s last name/surname. If this does not work, use our main Contact Us page.

Mercer helps organizations understand, develop, execute, and measure HR programs and policies with the goal of driving value growth through people. We employ more than 17,000 people in 180 cities and 41 countries and territories around the world. Our commitment to full ownership of our operations enables our consultants to share thought leadership and maintain the highest service and technical standards wherever we work.

We value your privacy. You can trust us to keep your information confidential. We will not send you unsolicited e-mail. See our Privacy notice for details on the steps we take to use your data only for specific purposes.